The study found that employees arise a significant amount of work satisfaction from the informal social groups within an organization. Employees often work in groups rather than as individuals. The social groups among employees promote the teamwork and increase the employee’s productivity. The social relations make employees feel important and motivate them to improve their work quality (Bruce & Nyland, 2011). The social relationship between employees increases the cooperation between them, and that can be used to boost their productivity. The result of a work done by employees depends on the social environment more than the job satisfaction. Mayo’s theory emphasized the significance of upward communication as opposed to the downward communication. Moreover, management should encourage its employees to communicate and mention the issues affecting them. The theory creates unity and sense of belonging among employees in an organization (Bruce & Nyland, 2011).
Human Resource Development …show more content…
What are two productive ways to manage conflict?
Issues in work environments are often caused by people wanting control, status, and limited resources. Usually, conflicts between different groups stem from the same topic. The positive resolution of such conflicts can most often be achieved through a rational process of problem solving, added to a desire to explore various issues and solutions and to understand each other.
4- Name and describe 5 key ideas you learned from the study of conflict resolution (not yet discussed in this paper) and their impact on your day to day work or life activities.
In the business world, conflict can be a detrimental issue that needs to be addressed as soon as possible. If employees in your business appear to be conflicting, take part in some conflict resolution in order to fix the problem. By suggesting various non complicated solutions, you can help your workers in putting the negative times behind them. According to Schreiner (2016) there are Five Types of Conflict Resolution Strategies: Discussion, Written Communication, Mediation, Compromise, and Voting.