Commitment And Job Satisfaction

Superior Essays
As the saying goes, “there’s one in every crowd,” the one that is unhappy, constantly griping, and whining throughout the day making the work day that much harder. Right? In my experience of working at the bank, there is certainly always the one that for whatever reason, just seems to hate their job. That being said, I would like to discuss the issue of job dissatisfaction further as I am sure that I am not the only one who has dealt with this. Negative feelings about the job are easily reflected in the attitudes of employees. In this case, an employee was very clearly dissatisfied with her position at the bank showed it through her behavior and attitude. Her complaints ranged from the laissez-fair attitude of our then manager to the work itself. It took a while for her to exit and I believe the organizational commitment dimensions give some understanding as to why. Robbins and Judge describe each of the following commitments: affective, continuance, and normative. I …show more content…
Affective commitment is an emotional attachment to the organization and a belief in its values; while she disliked the job for whatever reasons, she did like her coworkers and had formed genuine friendships, so it was harder for her to exit because she had an emotional attachment to the people (Robbins & Judge, 2009, p. 79.) This girl had recently purchased a home, so economically speaking, it was important for her to continue working so she could make her mortgage payment. This exemplifies the continuance commitment stated in our text because the economic value of remaining with the organization was greater than exiting at the time when she had no other options for income. The normative commitment was defined by Robbins and Judge as an obligation to remain with the organization for moral or ethical reasons. While it was very clear

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