[the-bad]
Now that we've discussed everything OptionsHouse has to offer and what those offerings can do for you, we will go over a few of the areas we feel they could use some improvement, then you can decide whether or not any of those issues are a factor in your final decision.
• Not an accredited business with the Better Business Bureau
• Customer service is receiving mixed reviews
• Limited education options
• No trade alerts
OptionsHouse is not an accredited business with the Better Business Bureau. They currently have an A+ rating and 31 complaints within the last three years and 20 complaints within the last 12 months. However, they don't have any government actions involving their marketplace, nor do they have any reports of using deceptive marketing practices.
There are mixed reports on the online public forums that indicate there might be some possible issues with OptionsHouse's customer service team. However, there are also …show more content…
Additionally, they don't have any reports of government actions involving their marketplace, nor do they show to have used any type of deceptive marketing tactics within their advertising.
• Currently their customer service seems to have suffered a bit. This is a recent development and could just be they are adjusting to the merger. However, we feel confident that over time, they will regain their top-notch customer service status before we perform our next review of the company.
• Surprisingly, OptionsHouse doesn't offer much in the way of education, which is unlike most of their competitors. This is an area they definitely need to improve upon, if they want to compete. Education helps customers help themselves and with increased knowledge and experience comes increased profits for both the company and the investor. This one is a
Now that we've discussed everything OptionsHouse has to offer and what those offerings can do for you, we will go over a few of the areas we feel they could use some improvement, then you can decide whether or not any of those issues are a factor in your final decision.
• Not an accredited business with the Better Business Bureau
• Customer service is receiving mixed reviews
• Limited education options
• No trade alerts
OptionsHouse is not an accredited business with the Better Business Bureau. They currently have an A+ rating and 31 complaints within the last three years and 20 complaints within the last 12 months. However, they don't have any government actions involving their marketplace, nor do they have any reports of using deceptive marketing practices.
There are mixed reports on the online public forums that indicate there might be some possible issues with OptionsHouse's customer service team. However, there are also …show more content…
Additionally, they don't have any reports of government actions involving their marketplace, nor do they show to have used any type of deceptive marketing tactics within their advertising.
• Currently their customer service seems to have suffered a bit. This is a recent development and could just be they are adjusting to the merger. However, we feel confident that over time, they will regain their top-notch customer service status before we perform our next review of the company.
• Surprisingly, OptionsHouse doesn't offer much in the way of education, which is unlike most of their competitors. This is an area they definitely need to improve upon, if they want to compete. Education helps customers help themselves and with increased knowledge and experience comes increased profits for both the company and the investor. This one is a