Case Study: The Learning Curve Theory

Superior Essays
Register to read the introduction… Repetition of the task is likely to make the people more confident and knowledgeable and will eventually result in a more efficient and rapid operation. Eventually the learning process will stop after continually repeating the job. Initially, the time to complete a task will, at first, decline and then get better as the staff learns. Combining the data received from the aforementioned provides an idea to about their business profile and metrics performance metrics. The results from the metrics will determine Mario’s Pizzeria future business decisions through managing the wait times, loss of profit and, of course, competitiveness. They explored options and alternatives to becoming more economical in managing the restaurant. Major alternatives to consider were in the areas of staffing, table capacity, improved server software, and oven capacity. The staffing could be increased or decreased to determine how quickly the orders could be placed and new server software will decrease the order que, while an updated oven will decrease preparation

Related Documents

  • Great Essays

    Wando River Grill Case Study Jennequia Brown Columbia College Case Study I. The Client Richard Davidson is the owner of Wando River Grill (WRG), a new restaurant in Cainhoy, South Carolina. II. Leadership Challenge Davidson’s restaurant is experiencing high turnover and lowering costumer service. He has hired a consultant to help him assess why and what he can do to stabilize staffing and fast forward the growth of his restaurant.…

    • 1334 Words
    • 6 Pages
    Great Essays
  • Improved Essays

    Bsbwoor502 Task 2

    • 1318 Words
    • 6 Pages

    Student: Vincenzo Colonna Assessment: BSBWOR 502 B Assessment Task 2 Part 2 a) Implementation and Review The project was developed to expand the market of the Ollie Olives Italian Restaurant to include the sale of small goods products across the 10 locations in the Western Suburbs and Geelong region. The project was developed in response to customer enquiries for access to quality Italian small goods. The project was to expand market share, increase knowledge of staff and to provide customers with produce that is of a high quality.…

    • 1318 Words
    • 6 Pages
    Improved Essays
  • Superior Essays

    Nt1330 Unit 3 Business

    • 1186 Words
    • 5 Pages

    The restaurant Chuy’s can beat their competitors in terms of food and customer service. What would you suggest to further enhance convenience and timing for these businesses? Be specific. The very first thing I would suggest to the restaurant is to enlarge their seating space.…

    • 1186 Words
    • 5 Pages
    Superior Essays
  • Great Essays

    Papa Geo Case Study

    • 842 Words
    • 4 Pages

    With the economy being so low, we understand the importance of bring our customers the best quality of service and good. We will try to maintain the price of $7 per person including drinks for as long as we can. * * * * 3.0 Capital Expenditure Budget 3.0 Capital Expenditure Budget * The budget for capital expenditures would be $65,000. This cost would be upgrading the equipment or buying new pizza ovens or dishwasher.…

    • 842 Words
    • 4 Pages
    Great Essays
  • Superior Essays

    To heighten the understanding of the current service system of Chipotle Mexican Grill, the objective of this project is to analyze one of the fastest consumer generative restaurants located on Yonge Street, downtown Toronto. The purpose of this study is to improve customer satisfaction of this restaurant by reducing the waiting time of the queue while keeping the operational cost at a minimum. In order to validify the experiment, data was collected for three consecutive days during peak lunch hours (12:00pm – 2:00pm) and dinner hours (6:00pm – 8:00pm). The conclusive results state that the current system has an arrival rate of 121 customers/hour and a service rate of 73 customers/hour for food time and 68 customers/hour for register time.…

    • 1398 Words
    • 6 Pages
    Superior Essays
  • Improved Essays

    Tomatina Case Study

    • 632 Words
    • 3 Pages

    Facility Overview Established in 1998 and originally conceived by famous Food Network Chef Michael Chiarello, Tomatina, is a modern restaurant that specializes in a wide variety of high quality Italian cuisine by emphasizing on fresh ingredients. Tomatina is a private company categorized under Restaurant, Family: Chain. It currently has five locations in the San Francisco Bay Area: Alameda, established in 2004, Dublin in 2006, San Rafael in 2010, Santa Clara in 2000, and Walnut Creek in 2001. Tomatina in Dublin has approximately 25-32 employees. Front of the House Organizational Structure Kitchen Organizational Structure Since it is a retail facility, it is relatively small and located in a shopping center close to other major retailers.…

    • 632 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    at Jose’s Authentic Mexican Restaurant. Restaurant will be lost their customers if the stay time to be seated does not reduce. Time maintains is very important in a good successful business. Customer will not come back if the preparation time and the release time for the meals do not improve. The key of a successful restaurant business is always keep high standard environment and serve fresh good quality foods.…

    • 314 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    Value Profit Harlequin and Brine is a causal restaurant with fine-dining quality food, craft beer, and live music. Once opened, it will have a butcher inspired menu with high quality yet lesser-known “butcher’s cuts”. The bar will have local craft beer, crowd favorites, and live music. This paper aims to determine the value of the products and services at Harlequin and Brine, and examine their relationship to the customer’s personal benefits, costs, and inconveniences. Price Point…

    • 1058 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    As I entered Virgilios to conduct my interview with Mathew, I first spotted him sitting at the bar from behind. He was wearing a white long-sleeve shirt, a black dress pants, and black leather shoes. When I began approaching him, I observed his body type and his height. From the looks of it, Mathew was buff and looked tall; however, as he got up, I was shocked to see that I was the one taller. He had the average height of 5 feet and 9 inches and weighed 190 pounds.…

    • 526 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    In the comparison of the 3 aforementioned pizza companies, Little Caesars, Papa John’s Pizza, and Pizza Hut, they share a number of similarities and differences in the individual elements of their operational strategy. For Little Caesars Pizza, being the world’s largest carry out pizza chain (Little Caesars, 2016), staying in that position means competitive priorities must be a core part of their operations strategy. For cost, Little Caesars Pizza features promotions on their website to offer their products at a competitive price to consumers (Little Caesars Pizza, 2016). With quality, Little Caesars Pizza states they are focused on “providing top-quality pizza made with fresh ingredients” (Little Caesars Pizza, 2016).…

    • 1068 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    In the case given, the problem in Perfect Pizzeria, a large pizza franchise in Illinois, is a disparate treatment between unqualified managers and employees that cause the lack of motivation and poor job satisfaction. Motivation and job satisfaction is very important fundamental notions to keep the business in prospering and increase the profit to be succeed. Motivation allows any employees to help them perform optimally and increase their productive and job satisfaction makes them to work in the same place for a long time. Most workers are motivated to work harder depends on how much do they fulfill the expectancy in the workplace. To motivate employees, managers must have the ability of perceiving and providing individual incentives.…

    • 842 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    After every six months, the job performance is reviewed and the ones excelling that get a raise or a promotion. Nuñez was promoted to a crew trainer who was in charge of showing the ropes to the new recruits. About one and a half years later, because of exceptional job performance at all the stations, Nuñez was promoted to a manager-trainee. Having earned two years of experience, the author is attending a class, taking an exam and working under the guidance of the manager and supervisor to become a certified manager…

    • 714 Words
    • 3 Pages
    Improved Essays
  • Great Essays

    Introduction To ensure the highest quality of products and customer service, Osgood Brewing should allow me to do an analysis on the current working conditions and the customer base. The information found will contribute to a customer service training program that will allow the business to be more successful. Purpose and Scope Osgood Brewing, a new business in the Grandville, Michigan area, has seen a decrease in customer return rate and sales over the last two years due to a lack of customer service skills from all employees and the lack of a discipline program with management. The purpose of this research is to decided what information needs to be included in the training program for Osgood Brewing.…

    • 1231 Words
    • 5 Pages
    Great Essays
  • Great Essays

    Introduction We define the restaurant industry and how it is connected to other industries. We also describe how the fast food industry is different from the regular restaurant industry. What are the usual challenges in the restaurant and fast food industry? Now, we go further and explain further the unique challenges and pressures that managers of fast food restaurants face.…

    • 1108 Words
    • 5 Pages
    Great Essays
  • Great Essays

    1.0 Executive Summary Supply Chain refers to the flow of products or services start from the point of origin from the supplier to end consumer (Investopedia, 2003). Supply chain management refers to the design and management of seamless, value added processes across organizational boundaries to meet the needs of end consumer. Supply chain management is very important for a company to success especially for those multinational companies as nowadays the supply chain emphasizes on building trust-based relationship with the supplier and the company can focus on their core competencies for a long term benefits with a common goals. A supply chain management started with key suppliers and has four important elements.…

    • 5288 Words
    • 22 Pages
    Great Essays