Summary: Key Concepts Of Operations Management

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As I reflected on the course, studies and what I have learned in taking this course. I concluded that a lot of the information from the chapters would come very useful if I want to pursue a career in the leadership management field. I have found that all the concepts in the book “Key Concepts in Operations Management” will be beneficial for any organization. I decided to touch depth into some of the concepts discuss through the chapters such as operational strategies and functions that I have used through my years as a childcare center supervisor. The concepts or theories that caught my attention that I felt that I could relate to are planning, control, operations and customers.
What will an organization be without planning? Planning is an
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The childcare center has been an entity that has been a focus on helping children and families for lifelong success. The control process defined in chapter 12 of the book “Management a Focus on Leaders” as an organization 's system for establishing a standard to accomplish goals, monitoring and measuring performance, by relating performance to standards, and taking remedial action if necessary. Operations are recognized as an academic discipline, and professional occupation is a business function dealing with the management of all the processes that are directly involved in the provision of how the goods and services are rendered to customers. All the overall operations of the center must be followed according to policies and procedures. Local, state and federal authorities conduct inspections to ensure that the center provides a safe conducive to learning environment for children families and staff members. As a member of the management team, I must always be very vigilant and monitor to make sure that the center is ready for any inspection. The center must be checked on a daily basis to ensure that I have the proper food supply inventory, well-maintained facility and staff with the proper training and credentials to be able to operate. I have a system of management where all the members that work at the facility have …show more content…
In the past, I has the misconception that the leader/manager was the only one responsible for outlining all the goals and making sure that they were met. Yes, the leader/manager should plan and ensure that all the operation systems are followed, but I have learned that it is essential that the employees are involved in the process. After all the readings through the chapters, I have learned that all the individuals within the organization have the responsibility to make the organization succeed. All of the chapters in the book can be incorporated into the overall functioning of any business. It is not only the leader that should be devoted to the mission of the organization he/she should empower the employees to gain ownership and help him accomplish the

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