Essay on Online Banking Project Charter

1285 Words Sep 29th, 2012 6 Pages
9 ot of 10 Business requirements
For
Online Banking
Version: 1.0
Prepared by Parul Navadiya.
Pl make it obvious which company you are the BA for!

Table of Contents 1 Executive summary: 3 2 Project Objectives: 3 2.1 Project Goal: 3 3 Project Requirements: 4 4 Business Objectives & Success Criteria: 4 5 Project Scope: 4 5.1 In scope: Major Task. 4 5.2 Out of scope: 5 6 Stakeholders: 5 7 Constraints: 5 8 Assumptions: 5 9 Gap Analyses Business process Flow: 6 9.1 Current Business process flow: 6 9.2 Proposed Business process flow: 6 9.3 Step to go from Current state to future state: 7 10 Business Requirements: 8 10.1 Security Requirements- 8 10.2 Performance Requirements- 9 10.3
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10.2 Performance Requirements- * Increase Customer Satisfaction
Allow customer to access banking services 24 hours hours a day, 365 day a year.

* Reduce Overall Costs
It will help to reduce a bank’s cost in two ways: It minimize the cost of processing transactions & reduces the number of branches required to service an equivalent number of customer.
10.3 Availability Requirements: * The online banking system is available 24 hours a hours a day, 365 day a year. * If the problem occurs on online banking system user should be notified.
10.4 User Requirements: * User can access bank services 24x7. * User should be able to open an account with online banking system. * User should be able to sign in to their account with their account ID & password. * User should be able to check their accounts. * User should be able to deposit check to their accounts. * User should be able to pay their bills. * User can also schedule their bill payments in advance. * User can also set up recurring monthly payments. * User can also track their bill history. * User can also apply for loans. * User can also apply for credit card. * User can also transfer money from one account to another account within bank & also able to transfer money from one account to another account in different bank. *

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