Background
Olive Garden is an Italian-American cuisine restaurant chain. It is a subsidiary of the Darden Restaurants, Inc., the company is headquartered in unincorporated Orange County, Florida. Today, more than 800 restaurants are evolving in the Olive Garden family. Olive Garden claims that it aims to make every guest experience feel more like modern Italy (OliverGarden, 2016). The restaurant also believes that life is better together and it know everyone is happiest when they with family.
In this case, a customer wrote a letter to Olive Restaurant Garden’s president of his unpleasant experience in the restaurant. The customer went to the restaurant with his family. When he arrival the restaurant, there were only few customers and no one
Olive Garden is an Italian-American cuisine restaurant chain. It is a subsidiary of the Darden Restaurants, Inc., the company is headquartered in unincorporated Orange County, Florida. Today, more than 800 restaurants are evolving in the Olive Garden family. Olive Garden claims that it aims to make every guest experience feel more like modern Italy (OliverGarden, 2016). The restaurant also believes that life is better together and it know everyone is happiest when they with family.
In this case, a customer wrote a letter to Olive Restaurant Garden’s president of his unpleasant experience in the restaurant. The customer went to the restaurant with his family. When he arrival the restaurant, there were only few customers and no one