The weaknesses are analyzed to formulate how Chick-fil-A can sustain the competitive advantage. The only place where Chick-fil-A didn't rank highly was in speed of service. The average wait time at Chick-fil-A's drive thru is 4 minutes and 16 seconds, which is about 31 seconds longer than the average drive-thru wait time (Peterson, 2016).” Lean manufacturing process must be used in order for Chick-fil-A to improve and remain competitive. Chick-fil-A can benefit from utilizing a lean manufacturing principles.…
Chick-Fil-A: Is Cathy Wrong or Not? The Chick-Fil-A incident was one of the most interesting ethical dilemmas to happen to one of the larger companies in the nation. According to Business Ethics Cases, it was called the second largest quick-service chain in the country.…
With so many different food choices there are many opinions about the different varieties of food places and which one is the best. Chickfila, according to Business Insider’s, won the “best overall” category in the Business Insider’s fast food Reader’s choice awards over restaurants like Chipotle and McDonalds. I believe that Chickfila’s quality of food, their company, and the employees in the company is what makes Chickfila the best in the fast food industry. Chickfila is known for their quality of food. Compared to most fast food restaurants who used processed meat and sometimes their “meat” does not actually contain real beef or chicken.…
Chick-fil-A is a company that puts their customers first. They have been known to donate money to other organizations, donate free food, and also base their business around the family aspect. They show social responsibility and ethical behavior to their consumers by hosting ev ents like Daddy-Daughter Date Night or Mom-Son Date Night. They also allowed Danny Cahill a contestant from the Biggest Loser to come in and educate their customers on how important it is to live a healthy lifestyle. Chick-fil-A shows social responsibility and ethical behavior to their employees by providing them with fair working conditions.…
Good evening Beverly, I love your company’s mission statement of prospering as they excel in customer service. I personally believe the two goes “hand in hand.” If the sales representative or associate establishes a great repore with the consumer naturally, the consumer will return and bring a friend. When I think of excellent customer service I immediately think of Chick Fil A. Because of their professionalism, service, and great tasting food I will stand in line or in my car for however long it takes to receive the service they provide.…
The employees are very friendly and, occasionally, engaged in conversations with their patrons. The workers were straightforward in answering questions I had about the menu and the restaurant showing that the brand is honest in its approach. They even prepare the food behind glass windows so that customers can see the process of their food being made. When choosing a reliable restaurant, big factors to consider are affordability, honesty, quality, and most importantly, food. BurgerFi hit the nail on all these major points with their non-greasy burgers, friendly employees, attention to detail, and reasonable…
I agree! A company who is seeking to achieve a high level of loyalty with customers should focus on customer satisfaction because it determines the success of their business. I’ve acknowledge building a loyal customer base builds profits. In my opinion, I’ve noticed companies like Starbucks and Chick-fil-A over the years focused on this model base on their mission statement and their diligence in communicating, providing superior customer service and training their employees on a level to whereas the company can prosper. Well done on your discussion board…
I'm passionate about music. I play guitar in an alternative rock band called "Magic Noodle House" and at Summerside United Methodist Chruch every Sunday morning. After grilling at Riverbend, I have a hunch that I will find a passion in grilling. I will work well in serving the team by preparing dishes, working the cash register, and interacting with customers but I look forward to grilling. I saw a video made by the GM of Chipotle a while ago.…
I feel Starbucks employee benefits are awesome I remember being told how he started his own business; in fact, he brought his own bosses out. I feel the owner been where his employees are and first hand witnesses of how it feels to be an employee. Starbucks is very smart for offering the benefits because it makes their employees happy and the incentives that are offered makes a productive business. When I think of other fast foods to compare Starbucks with I think of McDonalds and Drunken Doughnuts. As far as McDonalds they both specialize in fast service.…
In the case of the Chick-n-Gravy Diner Line production defects, use of the provided check sheet quality tool is critical. Using that raw data, we can perform additional analysis that will aid in uncovering the underlying issues so that corrective actions can be taken. The first step in reviewing the data is to compile it into an Excel spreadsheet. From there, we can perform summaries against it and utilize pivot table and charts to better understand the nature of the defects. The included Excel file has two tabs, one for the raw data and one for pivot tables and charts.…
My favorite store in the whole world is Hobby Lobby. Walking through their glass doors is like opening up a world full of possibilities. Creations are limitless in this place! Nothing but wall to wall encouragement to open your mind and explore your creative side. You can find any hobby your heart desires.…
My desire to become a Chick-fil-A Operator is multifaceted, with both personal and business/leadership related desires playing a part. My personal goals include the ability to provide a comfortable living for my wife and our future children, as well as to be a servant-leader in my household. My business goals include: collaborating with other operators and community members to build a high performance brand, executing my entrepreneurial mindset to constantly improve processes and resolve issues, and leaving a legacy that would honor God with all that He has entrusted to me. The ability to provide for one’s family is something for which most everyone strives for on a daily basis.…
SUGGESTED TITLE: 7-Eleven Offering Second Chances for Felons Everybody in this world makes mistakes. For some people, it ended up to a point where they got for themselves a criminal offense. What is even worse, they may have difficulty applying for a job again.…
The purpose of this report is to provide analysis result and the recommendation for Managing Director or Chief Executive Officers (CEO) of Chick-fil-A company in term of opportunities for its expansion from nationwide to become a multinational business by using PESTEL analysis tool to examine the macro environment in Thailand. In recent years, the company steady growth in term of revenue and branches across the United State and become one of the biggest players in quick-service restaurant industry of the country as grew by $700 million to achieve $5.8 billion in sales in 2014 and also continues expanding from Atlanta-based chain to nationwide by having more than 2,000 restaurants in 46 states (Chick-fil-A, 2017b; Peterson, 2016). According…
Chick-fil-a is a good example for good customer service. When you first walk into chick-fil-a you are greeted with a smile by the employee this makes you comfortable with the employee and will most likely hold a conversational and if you are unsure about what to order you feel confident and trusting them to suggest you something good. Also after ordering while waiting you are more likely to notice how clean the place is and this ensures you that what they are using is also clean and that it will taste good because they clean out the…