6. Alternative and Resolution I think that the hospital could benefit from this research study based on my observational analysis with few recommendation as follow:
Perform a staff assessment to evaluate their knowledge
Discuss with the patient/family members, make them aware about the hospital policy/ procedure and assist with instructions on how to fill a form.
Nurses are to read and document every patient belongings from the time they get admitted through ED department, during their stay period, transfer and discharge home or other facilities.
New, agency, float and staff nurses are to be informed regularly in monthly meetings/ reports and train on properly documentation of the patient personal items upon admission, transfers …show more content…
In searching of the hospital budget and lost revenues on patient lost items, I discovered the following: allowance budget has been reduced few years ago and the financial office had no expenses statement or set and individual account specific that can indicates exactly how much the hospital paid on lost claim reimbursements. Furthermore, if there were any claims paid, the expense account was listed as miscellaneous on the financial statement. On the other hand, risk management department respond in accordance with MedStar policy and handles reimbursement claims only related to negligence or evidence of intentional …show more content…
Anyone who has lost & found any personal belongings, they can report or claim by calling at 410-554-2677. After the 30 days period, if patients or family members do not come forward to claim anything of the lost belonging, than the security can donate the valuable items in good conditions to the charities and discard the other unused items. I think that this plan could be successful if all staff are trained on how to handle the patient belongings by documenting properly and secured them from the time they get admitted through the ED department, during their stay period, transfer and until discharge home or other
Perform a staff assessment to evaluate their knowledge
Discuss with the patient/family members, make them aware about the hospital policy/ procedure and assist with instructions on how to fill a form.
Nurses are to read and document every patient belongings from the time they get admitted through ED department, during their stay period, transfer and discharge home or other facilities.
New, agency, float and staff nurses are to be informed regularly in monthly meetings/ reports and train on properly documentation of the patient personal items upon admission, transfers …show more content…
In searching of the hospital budget and lost revenues on patient lost items, I discovered the following: allowance budget has been reduced few years ago and the financial office had no expenses statement or set and individual account specific that can indicates exactly how much the hospital paid on lost claim reimbursements. Furthermore, if there were any claims paid, the expense account was listed as miscellaneous on the financial statement. On the other hand, risk management department respond in accordance with MedStar policy and handles reimbursement claims only related to negligence or evidence of intentional …show more content…
Anyone who has lost & found any personal belongings, they can report or claim by calling at 410-554-2677. After the 30 days period, if patients or family members do not come forward to claim anything of the lost belonging, than the security can donate the valuable items in good conditions to the charities and discard the other unused items. I think that this plan could be successful if all staff are trained on how to handle the patient belongings by documenting properly and secured them from the time they get admitted through the ED department, during their stay period, transfer and until discharge home or other