When communicating and interacting effectively with residents and their families it's important to be able to comprehend their feelings toward the difficult and confusion news. A caregiver should also speak with truth and compassion to let them know your support will be there when needed. Provide clarification to the resident and their families about what psychosocial needs the resident may be going through. Also, providing options that can influence the resident to overcome the situation by assisting them with activities that allow the resident and their families to work together to help the resident start liking himself or to control his emotions.
