Scott and Mia,
I am not sure which one of your can help me, but in reconciling our account I have discovered a few issues and have some questions.
The swiped amount on the reports provided for the GL reconciliation do not always match the swiped amount. I understand that a vendor can undercharge a charge and swipe a card multiple times, but I did not think they could process cards for more than the total payment amount.
For example, in tying out our invoice for 2/28-3/6/2018 I found that the swiped amount ties to our invoice/what was paid out via our account, but the swiped amount is for a different amount than what was issued. In six of the seven instances where the swiped amount was different than the issued amount, the swiped amount
I am not sure which one of your can help me, but in reconciling our account I have discovered a few issues and have some questions.
The swiped amount on the reports provided for the GL reconciliation do not always match the swiped amount. I understand that a vendor can undercharge a charge and swipe a card multiple times, but I did not think they could process cards for more than the total payment amount.
For example, in tying out our invoice for 2/28-3/6/2018 I found that the swiped amount ties to our invoice/what was paid out via our account, but the swiped amount is for a different amount than what was issued. In six of the seven instances where the swiped amount was different than the issued amount, the swiped amount