Fedex Swot Analysis Paper

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Federal Express (FedEx) was founded in 1971 and handles many package requests daily. In order for them to remain competitive they use their website FedEx.com to field questions received by customers on a daily basis. FedEx has managed to reduce cost by almost $2.00 using the website. Customers are still able to speak with a Customer Representative if questions are not easily answered on the website.
FedEx has many strengths using the latest technologies offered. First, customers are able to get instant updates on their packages. Customers are able to schedule pick-ups at their convenience via the website, and have emails sent to them showing any updates. Because it is more cost effective using the website than calling a Representative the savings …show more content…
ESRI technology is Geographical Mapping System that uses real-time Technologies. For example if a product is that is shipping is time critical, or Government sensitive material the ESRI system keeps FedEx up to date on where the driver is. The driver also has a monitor that shows where is next destination is, how long it will take for him to get there, and approximate time of arrival. If a driver is hijacked and the truck was taken of course FedEx control would be able to see this and notify authorities of the situation. Using the ESRI system also sends information to the customer when the driver reaches certain boundary proximity, or Geo fences. As the driver gets closer to its drop off point more notices are sent to the customer, and FedEx control. When a driver is within one minute of its estimated arrival time the ESRI system will automatically put the driver on location. This is one less worry for the driver, or …show more content…
An HRIS system is used to find the best candidate for becoming a driver; it also looks at scheduling to see how many drivers may be needed for the day, and it can predict the future personnel needs. The LIS system is used to improve the driver’s route. Especially if the driver runs into trouble with their load, they can locate the nearest hub to get a new truck, or get the one fixed. It can also help improve shipment planning by finding the fastest route to a customer. The MFIS system could be used to reduce, or add hub locations to help with sorting needs. Adding or removing hubs can help a driver gain more time by having fewer

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