Nonverbal Communication: A Quantitative Study

This quantitative study regarding eye gaze and eye contact explains a new and important aspect of nonverbal communication in doctor consultations: the incorporation of technology and electronic health records. According to the study, there are both positive and negative consequences to electronic health records (EHRs), but communication techniques have to adapt in order to make sure the patients are engaged and can build doctor-patient relationships. Each of the authors either works at a university of general internal medicine and research or at a pharmaceutical university, and the study was supported by a clinical science grant that is funded by three different research centers. It is a well-documented and well formulated study who’s results …show more content…
According to this article written by Ledford, Canzona and Cafferty, who quote Cichon and Masterson, physicians must balance between their two roles of “practicing medical expertise (delivering medical in¬ formation) and providing humanistic treatment” (30). The context of the visit, whether it is technical (regarding basic information and prescriptions) or biopsychosocial (involving emotions and coping), facilitates what type of nonverbal communication will be used. The study of Ledford, Canzona and Cafferty, all of whom are involved with institutions such as the Uniformed Services University of the Health Sci¬ences, Texas State University and George Mason University, examines the importance and usage of nonverbal behaviors such as eye contact, gestures, nodding, body orientation, touch and illustrators. This article presents several different types of nonverbal communication that occur in clinics and will help me not only define the importance of these cues but also how they can be used in different divisions of medical …show more content…
Though it doesn’t furnish specific types of nonverbal behavior, it details how critical understanding these behaviors is to practicing physicians. The authors are both heads of the Clinical and Communication Skills Learning Unit at the Barts and The London school of Medicine and dentistry. It is short but concise and spotlights the findings of several professionals in this area of study, particularly Levine and Ambady with their ideas of “implications and solutions” of racial disparities in nonverbal behavior. This article provides background knowledge and understanding of my topic and reinforces my thesis. It can be used to document my position in the explanation of my module and highlight problem areas or consequences of poor nonverbal behavior in the medical