Not being able to understand the language in which they were complaining, gave me the opportunity to analyse their speech through vocalics such as pitch, rate and volume. The tone of their voice and the quiet muttering of complaints, showed more annoyance than anger, no voices were raised, possibly due to the magnitude of the rule breaking, breaking such a social unspoken rule is rude and disrespectful, but not to an extend to cause anger to strangers to whom I have no relation to. If the same inappropriate behaviour was repeated several times towards the same subject, one might begin to get more frustrated (angry) and feel obliged to make direct verbal contact, after knowing that it is a common occurrence. Others reacted in a very natural way, without much facial expression, paying not much attention to the situation. Most were distracted by digital devices or focused on other tasks at
Not being able to understand the language in which they were complaining, gave me the opportunity to analyse their speech through vocalics such as pitch, rate and volume. The tone of their voice and the quiet muttering of complaints, showed more annoyance than anger, no voices were raised, possibly due to the magnitude of the rule breaking, breaking such a social unspoken rule is rude and disrespectful, but not to an extend to cause anger to strangers to whom I have no relation to. If the same inappropriate behaviour was repeated several times towards the same subject, one might begin to get more frustrated (angry) and feel obliged to make direct verbal contact, after knowing that it is a common occurrence. Others reacted in a very natural way, without much facial expression, paying not much attention to the situation. Most were distracted by digital devices or focused on other tasks at