If another company has better customer service, this could be a major issue for Netflix. Prices is another issue that Netflix needs to keep in check. Hulu is seven dollars and nine-cents, while Netflix is a little bit higher. If a new company has a cheaper price for the same service, this can be a major issue for Netflix. Therefore, Netflix needs to come up with new technology to stay ahead of the game.
Some core strengths that can keep Netflix afloat is maintaining good customer service. If they keep their customers happy then, no matter how many companies pop up. The customers will stay loyal because, Netflix has been loyal to them. …show more content…
By hiring hard working people, they create value for the company. Netflix continues to develop faster systems, which can deliver faster movies to their customers. The accounting department insures that all finances are in their proper place. After a person has signed up for Netflix the result is fast movie and television show service.
This is a value to the customer in the long and short term. Marketing shows their value by showing off this product to customers and business that want this service. Their purpose is to gain new customers ads about the service. The finished good is the streaming movies and television shows that go to the customer. Finally, operations maintains the daily work of keeping the service running for the millions of customers that need this service.
Therefore, out of all of these the marketing department to me has the most value. Without advertising, there would be no profit for Netflix. When it comes to any company, marketing and profits work hand and hand. Their mission is to sell the product to prospective customers. Their job is to make the customer feel that Netflix is a product that they must