I am going to discuss the Nashville Predators organization, who play in the Central Division of the Western Conference in the National Hockey League. The Predators goals and objectives involve winning both on and off the ice. On Monday, ESPN named the Nashville Predators as the best franchise in all of professional sports. According to Brooks Bratten, “ESPN's Ultimate Standings compiled fan surveys and financial analysis to determine which franchises give back the most to fans. Customer service, ticket prices, social media engagement, website and app accessibility and usage were just some of the categories listed as to why the Predators received the top spot” (2017). The article continues to talk about how nearly 1,000 people are involved with
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In the summer of 2016, they acquired defenseman PK Subban from the Montreal Canadiens (PK has a reputation for his generosity and charitable acts). This particular move by the franchise was an attempt to improve their squad on the ice as well as help their public image with the addition of one of the most liked players in the NHL. Nashville’s goal on the ice has always been to bring the Stanley Cup to this non-traditional hockey market. They nearly achieved this goal last year when they made it to the Stanley Cup Final, eventually losing to the Pittsburgh Penguins in six games. They did however reach an organizational milestone by winning their first ever Western Conference championship. The organization looks to build on this momentum, on and off the ice, from the last few …show more content…
Chelladurai discusses how a system can be defined as, “a set of interrelated and interdependent parts arranged in a manner that produces a unified whole” (2017, pg. 72). The Predators organization can be considered an open system because they impact and are impacted by economic, social, and cultural conditions of the community in which they operate. It is important to break down this operating environment into a few smaller components such as the customer, competition, labor, and supplier components. With the Predators the customer component consists of spectators and fans from all across the country who support the team or a specific player/coach on the team. These people are the ones who buy the organization’s goods and services. The next component, competition, consists of all of the other NHL franchises. The “competition” can also be considered an ally because these organizations rely on one another and must coexist in order to achieve a profit. The labor component is all of the employees who make up the organization such as: The CEO, president, vice president, executives, managers, coordinators, analyst, broadcasters, coaches, players, scouts, travel crew, equipment crew, maintenance, trainers, medical staff, etc. Every single person involved with this component plays an important role in the success of the franchise as a whole. The
In the summer of 2016, they acquired defenseman PK Subban from the Montreal Canadiens (PK has a reputation for his generosity and charitable acts). This particular move by the franchise was an attempt to improve their squad on the ice as well as help their public image with the addition of one of the most liked players in the NHL. Nashville’s goal on the ice has always been to bring the Stanley Cup to this non-traditional hockey market. They nearly achieved this goal last year when they made it to the Stanley Cup Final, eventually losing to the Pittsburgh Penguins in six games. They did however reach an organizational milestone by winning their first ever Western Conference championship. The organization looks to build on this momentum, on and off the ice, from the last few …show more content…
Chelladurai discusses how a system can be defined as, “a set of interrelated and interdependent parts arranged in a manner that produces a unified whole” (2017, pg. 72). The Predators organization can be considered an open system because they impact and are impacted by economic, social, and cultural conditions of the community in which they operate. It is important to break down this operating environment into a few smaller components such as the customer, competition, labor, and supplier components. With the Predators the customer component consists of spectators and fans from all across the country who support the team or a specific player/coach on the team. These people are the ones who buy the organization’s goods and services. The next component, competition, consists of all of the other NHL franchises. The “competition” can also be considered an ally because these organizations rely on one another and must coexist in order to achieve a profit. The labor component is all of the employees who make up the organization such as: The CEO, president, vice president, executives, managers, coordinators, analyst, broadcasters, coaches, players, scouts, travel crew, equipment crew, maintenance, trainers, medical staff, etc. Every single person involved with this component plays an important role in the success of the franchise as a whole. The