I took my mother to Chili’s today (5/7/16) for an early Mother’s Day lunch; the experience was embarrassing and unacceptable. The hostess takes us at a table with crumbs all over seat, before I say anything she gets a napkin and pushes all of the crumbs off the seat and onto the floor however, crumbs are still all over half of the table, I didn’t say anything to her. After we sat down our feet literally stuck to the ground, before opening the menu my hand and arm got very sticky from some substance on the table. I opened my menu with the inside inserted upside down from it not being stapled together and see dried BBQ sauce that is an inch thick from top to bottom right down the center, I walked to the front to exchange it and I politely hand the hostess the filthy menu and
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A second later the manager came over and handed me another tea, I asked him if he could look at the cup I was just handed, he picked the cup up from the other table and says “I don’t see nothing”, I pointed to it, and said “you do not see fresh red lipstick on the brim, you can even see the lip lines on it, it is not even smeared” he says “oh ya, I do see it, and he walks away. (I guarantee that the cup was taken from a busboys dirty bucket or off a dirty table; there is no way that cup ever touched water after the last person used it) I took a drink from the tea the manager brought and it was plain tea, not blackberry, no big deal I told the waiter thank you for the drink but it was plain tea, not blackberry- could I please get blackberry, he says “ok” and leaves, a minute later, he returns with a little plastic container of syrup and tells me to mix it in! The waiter would not come to our table and ask us if we were ready to order, after taking an order from another table -two times he looked over at our table and said very loudly from one to two booths away “Do you know what you want” while he was still standing at another
A second later the manager came over and handed me another tea, I asked him if he could look at the cup I was just handed, he picked the cup up from the other table and says “I don’t see nothing”, I pointed to it, and said “you do not see fresh red lipstick on the brim, you can even see the lip lines on it, it is not even smeared” he says “oh ya, I do see it, and he walks away. (I guarantee that the cup was taken from a busboys dirty bucket or off a dirty table; there is no way that cup ever touched water after the last person used it) I took a drink from the tea the manager brought and it was plain tea, not blackberry, no big deal I told the waiter thank you for the drink but it was plain tea, not blackberry- could I please get blackberry, he says “ok” and leaves, a minute later, he returns with a little plastic container of syrup and tells me to mix it in! The waiter would not come to our table and ask us if we were ready to order, after taking an order from another table -two times he looked over at our table and said very loudly from one to two booths away “Do you know what you want” while he was still standing at another