Communication in teams is a learning experience. Working with unique personalities all with different levels of abilities and techniques for communication of deadlines, task progress, use of agendas and willingness of expressing difficulties and emotions is often conflicting and difficult to reach a common understanding. This often lead to conversations of these issues needed to be had, but as everyone had different ideas how they should be executed, it was not necessary to advocate for my way, but to inquire and have the conversation to understand the group members perspective and values. From this course the most applicable best practice I will certainly use is the difficult conversation process that aided in these situations. Until this course I was uncomfortable posing the conversation, but personally understood my need to express my feelings. I now understand the benefits for both parties to have the discussion as the problem develops if it is not addressed immediately. I am confident in my ability to approach and address these now, using the techniques of the three conversations, starting from the third story and stressing the inquiry approach to understand intentions. I also have real experiences utilizing these with my Comm 153 team, and will be able to continue to grow these skills to apply to future group …show more content…
Entering the program, I understood that teamwork would be a component, but now I truly can acknowledge my underestimation of teamwork, as each course requires numerous group submissions. A further surprise is the social loafing that occurs on a team if there is low emotional intelligence. All Commerce students achieved to be accepted, and now it is evident some are accepting the backseat in their education. A corresponding surprise due to the level of group work and my inability to be passive in my learning is the amount of “free time” in university that is seen in the course schedule and rumoured around high school to expect in University, which is realistically significantly less than expected. At times, “social” activities is the time spent with colleagues focused on course deliverables and breaks are remembering to enjoy a meal, ideally with friends. This easily could just reflect my personality, as I am driven to succeed within this