Essay on My Job At The Grand America Hotel

965 Words Apr 27th, 2016 4 Pages
Even with the prestige that Wells Fargo holds being a collection specialist was emotionally draining for me and as a result I got a job at the Grand America Hotel and Resorts. The Grand America Hotel, an AAA Diamond Award-winning, Forbes Star property, is part of the Holding family portfolio of hotels and resorts. In addition to The Grand America, the Holding family properties include Sun Valley Resort in Sun Valley, Idaho (twice selected by readers of Ski magazine as the nation’s top ski facility); Snowbasin Ski Resort, located just outside Salt Lake City (site of the 2002 Olympic downhill and super-G races); The Westgate Hotel in San Diego (named to the 2008 “Travel + Leisure 500,” the 500 best resorts and hotels in the world); The Little America Hotel in Salt Lake City; and The Little America Hotel properties in Arizona and Wyoming.
I enjoy working in this industry. I work in the Reservations Department. My job title includes making reservations for guest coming in for personal or business stay. I also take care of guest who confirms reservations through third party booking such as: Expedia, Orbitz, Priceline etc. I have learned that communication plays a big role in my job title. Communication is the key to success, without communication this company would lack the hotel star ratings. Communication is used throughout everyone’s lifetime so it is very important. According to the English dictionary communication is the act or an instance of communicating; the…

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