For this assignment, I went to McAlister 's Deli on Thursday, November 17, 2016. I had been to a few McAlister 's before, but I had never dined at the Cape Girardeau location. McAlister 's Deli is a casual restaurant chain. McAlister 's is known for their sandwiches, spuds, salads, soups, and of course their famous sweet tea. One of McAlister 's goals is to provide genuine hospitality to their guests. Even though I had been to a McAlister 's Deli before, my experience at this location was different to say the least. As I walking up to the restaurant, I was very impressed by the exterior of the building. There were several tables outside on the patio where customers could dine when the weather permits. I thought the addition of these tables
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The restrooms were spotless. As I looked around the restaurant, all of the unoccupied tables were clean as well. However, I did notice that there was two empty gallons of sweet tea that were sitting on the counter above the desserts for no apparent reason. This made the counter look cluttered and unprofessional. As I was waiting for my food, I looked down and noticed several straw wrappers scattered across the front of the restaurant as well as other things on the floor.
There are many things that I was impressed with during my visit to McAlister 's Deli. I love how McAlister 's menu offers many different things to choose from. McAlister 's is offering a few seasonal food items right now, which caught my attention as soon as I looked up at the menu. For the amount of money that I spent on my dinner, the portions were more than sufficient and the food was enjoyable. I loved how McAlister’s has a laid back and casual atmosphere.
There are several recommendations that I would like to recommend for the McAlister 's in Cape Girardeau. To begin with, I think that the management should relay to the employees how important it is to make a good first impression. Another recommendation I would make is to make sure the floors of the restaurant are clean. As I was eating my dinner, I noticed that a few of the employees were walking around and giving refills to the
The restrooms were spotless. As I looked around the restaurant, all of the unoccupied tables were clean as well. However, I did notice that there was two empty gallons of sweet tea that were sitting on the counter above the desserts for no apparent reason. This made the counter look cluttered and unprofessional. As I was waiting for my food, I looked down and noticed several straw wrappers scattered across the front of the restaurant as well as other things on the floor.
There are many things that I was impressed with during my visit to McAlister 's Deli. I love how McAlister 's menu offers many different things to choose from. McAlister 's is offering a few seasonal food items right now, which caught my attention as soon as I looked up at the menu. For the amount of money that I spent on my dinner, the portions were more than sufficient and the food was enjoyable. I loved how McAlister’s has a laid back and casual atmosphere.
There are several recommendations that I would like to recommend for the McAlister 's in Cape Girardeau. To begin with, I think that the management should relay to the employees how important it is to make a good first impression. Another recommendation I would make is to make sure the floors of the restaurant are clean. As I was eating my dinner, I noticed that a few of the employees were walking around and giving refills to the