Ms. Velez is a Hispanic Female that arrived to the appointment accompanied by her mother who was the historian. She appeared the stated age of 22 years old. She was reported to weight 128 LB her height is 5’2”. The customer has blond long hair and short clean nails. She was wearing a green shirt, white shorts and black sandals. Her ears were pierced. She reported to have a scar on her neck due to thyroid surgery two months previous to the interview. The customer denied having a tattoo. She presented confused and did not seem to understand the questions asked, as a result her mother actively participated on the interview. Ms. Velez tone of voice was slow and constantly interrupted wanting to listen to music in her cellular telephone. The customer
