3. Ms. Costa has served as a clinical leader and a teacher to other nursing staff by role modeling new practice changes to ensure improved patient care. For example she provided guidelines for nursing home nursing staff in order to communicate timely and appropriately patients’ blood sugar values as well as to assure accurate medication treatment. This action has provided precise and more frequent exchange of information which guarantees correct insulin dose adjustment and diabetes management preventing from errors and potential for further diabetic complications. Additionally nursing staff with whom Ms. Costa interacts receives impromptu education as needed which broadens their knowledge in diabetes management.
For example Ms. Costa frequently …show more content…
Ms. Costa has used her leadership skills while working in her department under unusual circumstances of being short staffed. First of all this situation has placed Ms. Costa in a position of coordinating the clinic while addressing appropriate scheduling of patients , being a resource to other staff in the department ( providers, fellows , MSA ) as well as to other medical staff in the hospital beyond her specialty. Secondly she has been a major support and resource to newly hired NP who never worked in VA system. Thirdly Ms. Costa has been leading CGM clinic independently which requires organization skills and ability to perform procedure. By doing so she has been an influential person of the department , sustaining smooth , efficient and patient focused clinic …show more content…
Costa integrated in her practice such as:
- creating a result letter template for department to improve patient and provider communication regarding lab results as per policy in the VA hospital. This has also improved time management in the clinic.
- assuming insulin pump downloads scanning process which she initiated and established with the cooperation of Rene Burns chief of HIMS. This change provides information accessible to all anyone involved in patient care as well as reinforces proper documentation.
- promoting proper and effective patient scheduling by Endocrinology MSA which eliminated discrepancies with scheduling , helped properly to utilize appointment time, decreased no- show rate by 50% , avoided veterans being lost of follow up so critical in diabetes management.
- following consults for Endocrinology in order to respond to the need of other departments in timely manner which avoided delay of patient care and treatment.
- creating lab reminder slip to improve appointment's effectiveness by having lab results ready for provider in order to make proper decision and to plan accurate treatment.
- maintaining insulin titration program by organizing and receiving
For example Ms. Costa frequently …show more content…
Ms. Costa has used her leadership skills while working in her department under unusual circumstances of being short staffed. First of all this situation has placed Ms. Costa in a position of coordinating the clinic while addressing appropriate scheduling of patients , being a resource to other staff in the department ( providers, fellows , MSA ) as well as to other medical staff in the hospital beyond her specialty. Secondly she has been a major support and resource to newly hired NP who never worked in VA system. Thirdly Ms. Costa has been leading CGM clinic independently which requires organization skills and ability to perform procedure. By doing so she has been an influential person of the department , sustaining smooth , efficient and patient focused clinic …show more content…
Costa integrated in her practice such as:
- creating a result letter template for department to improve patient and provider communication regarding lab results as per policy in the VA hospital. This has also improved time management in the clinic.
- assuming insulin pump downloads scanning process which she initiated and established with the cooperation of Rene Burns chief of HIMS. This change provides information accessible to all anyone involved in patient care as well as reinforces proper documentation.
- promoting proper and effective patient scheduling by Endocrinology MSA which eliminated discrepancies with scheduling , helped properly to utilize appointment time, decreased no- show rate by 50% , avoided veterans being lost of follow up so critical in diabetes management.
- following consults for Endocrinology in order to respond to the need of other departments in timely manner which avoided delay of patient care and treatment.
- creating lab reminder slip to improve appointment's effectiveness by having lab results ready for provider in order to make proper decision and to plan accurate treatment.
- maintaining insulin titration program by organizing and receiving