Case Study Of Mrs. Morgan's Feelings

Mrs. Morgan’s Feelings
While preparing to go to the Public Assistance Office, Mrs. Morgan was feeling a slight dose of anxiety. I believe she felt this way because she woke up very early to get her children ready, and even dressed her baby the night before. I feel like she did these things to assure that she would be at the bus stop on time so she could get to the office. After boarding the bus without enough money and being called out by the bus driver in front of everybody, once Mrs. Morgan sat down, I believe she was feeling embarrassed and a bit overwhelmed as she cried during the bus ride and exited the bus through the side door because she could not bare to look the people in the other seats in the eye. Although a lady stood up for her …show more content…
Morgan feel welcome and worthy of their help. They didn’t really do much to establish a relationship with her other than giving her bus tickets to get home and back. Another small gesture they made to develop a relationship with Mrs. Morgan was shaking her hand. I on the other hand would have done more than this to establish a relationship with Mrs. Morgan, I would’ve used more empathy with her, and tried to comfort her when she broke down in tears. I would’ve used more eye contact and handshake, and most importantly, greeted her with a smile, not a snide look to make her feel worse. I not only would do these things with Mrs. Morgan, but with her children as well. I would also refrain from saying things such as “I see people like you everyday” and telling her she wants everything she can possibly get for …show more content…
Reading this assured me that I do want to help people because nobody should be made out to feel as though they are worthless. I learned about myself that I am more caring and compassionate towards others and their problems more than I thought. I want to be able to listen and help the clients get the resources they need, and overcome the problems they are facing. I want to be the kind of social worker that people trust and want to talk to, not talk to because they have to. I want to form a relationship with them and get to know them so I can help each and every client as best I