MOTIVATION
One approach Nordstrom has used to great effect is the Expectancy model, "where individuals are motivated to work because they believe they can achieve things they want from their jobs." For example, embracing and promoting departmental stores competition and rewarding the best employees for this positive outcome. They do this across all their stores to create a vibrant, excited, and motivated workforce within the company at all times. Moreover, the employees are honored for departmental sales increases and promotional ideas that have made sales soar.
Financial Incentives given by Nordstrom have proven to be some of the most competitive rates by far among competing companies. Nordstrom has the second highest wages in fashion retail …show more content…
Are they respected? Attended to with patience and enough time? Do they feel welcome? Simple things which do create a long standing commitment with them. They have an unwritten rule to the employees, "We ask that you always use good judgment and treat customers in the manner that you would like to be treated."
They do have an equal employment opportunity philosophy in "recruiting, hiring, training and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, and any other basis protected by federal state and local laws." Nordstrom highly believes in this since people are the cornerstone and pillars of who they are as a company. Moreover, when you have people of a diverse background and upbringing, it enables them be more innovative also better placed to serve all customers.
Nordstrom Company is big on following procedural justice and Interactional justice. Any kind of harassment be it racial, sexual, religion, age, physical and mental health is not allowed. Nordstrom takes this seriously, whenever such a report arises action is taken immediately. The employees are advised to report the matter instantly to the Human Resource or the closest manager available. Complaints are investigated closely, therefore if the employee is found to be guilty this will lead to disciplinary action taken against the
One approach Nordstrom has used to great effect is the Expectancy model, "where individuals are motivated to work because they believe they can achieve things they want from their jobs." For example, embracing and promoting departmental stores competition and rewarding the best employees for this positive outcome. They do this across all their stores to create a vibrant, excited, and motivated workforce within the company at all times. Moreover, the employees are honored for departmental sales increases and promotional ideas that have made sales soar.
Financial Incentives given by Nordstrom have proven to be some of the most competitive rates by far among competing companies. Nordstrom has the second highest wages in fashion retail …show more content…
Are they respected? Attended to with patience and enough time? Do they feel welcome? Simple things which do create a long standing commitment with them. They have an unwritten rule to the employees, "We ask that you always use good judgment and treat customers in the manner that you would like to be treated."
They do have an equal employment opportunity philosophy in "recruiting, hiring, training and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, and any other basis protected by federal state and local laws." Nordstrom highly believes in this since people are the cornerstone and pillars of who they are as a company. Moreover, when you have people of a diverse background and upbringing, it enables them be more innovative also better placed to serve all customers.
Nordstrom Company is big on following procedural justice and Interactional justice. Any kind of harassment be it racial, sexual, religion, age, physical and mental health is not allowed. Nordstrom takes this seriously, whenever such a report arises action is taken immediately. The employees are advised to report the matter instantly to the Human Resource or the closest manager available. Complaints are investigated closely, therefore if the employee is found to be guilty this will lead to disciplinary action taken against the