Curriculum Topics • Motivation • Maslow (hierarchy of needs) • Taylor (scientific management) and Herzberg (2-factor theory) • Mayo (human relations approach)
Introduction …show more content…
Engaging employees in change programmes and providing solutions enables them to contribute to the direction of the business. For example, recently more than 120 ARM employees were involved in developing ideas to improve how the company is run. Their ideas led to a wide variety of initiatives including ‘innovation days’ and an increased use of social networking, such as ‘ARM TV’ – an internal YouTube. The responsibilities associated with this helps individuals to fulfil their potential in a creative way, providing them with the opportunity for developing self esteem. ARM takes a ‘self betterment’ approach to talent management. For example, its people can take up opportunities for on-demand e-learning as and when it suits or going on international assignments to test and develop new skills. Employees therefore take responsibility for their own jobs and are constantly involved in improvement and change. This enables individuals to build their self-esteem and realise their full potential. This process is known as self-actualisation. ARM employees are involved at all levels within the business, thinking and acting for the good of the company. This in turn helps employees to feel good about themselves as they can see and evaluate the contribution that they make. Teamwork within ARM provides employees with the social …show more content…
This is vital given the innovative and highly skilled nature of the business. Through placing emphasis on training and development, open communication channels and a fun approach, ARM has created a productive and committed global workforce. Lack of motivation amongst employees can lead to higher absenteeism, lower levels of productivity and higher staff turnover. This is why a motivated workforce is essential if an organisation is to remain competitive in global markets. 1. Describe what is meant by motivation. 2. Explain how intrinsic motivation differs from extrinsic motivation. Use examples to support the points that you make. 3. Analyse how and why the motivation theories of Maslow and Herzberg are more relevant to ARM employees than that of Taylor. 4. Evaluate what intrinsic motivation factors would most influence employees within a workplace and why. Use theories to support any of the points that you make.
Mayo (human relations approach)
Elton Mayo founded the Human Relations Movement. Experiments undertaken by Mayo took place at the Hawthorne plant in the USA during the 1930s. His work illustrated that if the company or managers took an interest in employees and cared for them, it had a positive effect on their motivation. When managers took a greater interest in employees they felt more valued and empowered. His work also showed that employees often work best in teams. He