Moral Management And Ethical Dilemmas

2150 Words 9 Pages
You observe a fellow Warehouse worker, who you know to be in somewhat impoverished circumstances, deliberately damage a portable FM/AM radio by intentionally knocking it several times on a table until the plastic casing cracked, thus rendering the radio unsuitable for sale, albeit the damaged radio still operated properly. Damaged goods of this nature are sometimes sold to The Warehouse workers at considerably reduced prices. You noticed that the worker who caused the damage then took the radio to her supervisor, explained that she had found the radio to be damaged when she was straightening various items for sale, and offered to buy the radio for $20 rather than the original $80. Your ethical dilemma is whether to tell the supervisor what …show more content…
Moral management. This is defined as an approach that follows ethical principles and precepts (Bartol, Tein, Matthews, Sharma and Scott-Ladd, 2011, pg 83). This type of management occurs when management adheres to ethical principles, ideals of fairness, justice and due process, thus working above the minimum levels required by the law. Such managers place importance on moral and ethical standards (Bloch, n.d.). “I think we have a moral compass where we incorporate certain values in making our decisions to protect both our brand and our customers” (T. Maden, personal communication, April 18, 2016). For example, over and above the requirements published in New Zealand health and safety legislation, should The Warehouse install defibrillators in their stores with appropriate signage and had their staff thoroughly trained in their use in readiness to revive any staff member or customer who suffered a heart attack on or in the vicinity of The Warehouse’s premises, this would constitute moral management. Such managers treat their staff and their customers fairly. For example, if a Warehouse manager thought that the item you were to purchase was unsuitable for your intended purpose, they would not push it, but would most likely discuss this with you and suggest a more suitable product or supplier, and ask you to return any item you did purchase on their recommendation if it proved to be unsuitable. Warehouse moral managers show empathy towards their staff and customers – …show more content…
This is a view that argues that law and political processes to guide business endeavours and results are the best way to serve society (Bartol, Tein, Matthews, Sharma and Scott-Ladd, 2011, pg 73). Here government intervention through legislation is practised to control such items as wages, safety, and provision for equal employment opportunities for the overall benefit of society. For example, The Warehouse business must conform with legislation such as the Consumer Guarantees Act, the Fair Trading Act, and the Weights and Measures Act. There is also health and safety legislation and much legislation around employment that regulates The Warehouse practices, policies and protocols (The Warehouse, 2008). For example, minimum wage rates are a consequence of government intervention. The government-imposed hourly minimum wage rate for adults has gone from $14.75 to $15.25 with effect from 1 April 2016, and for those starting out or training the minimum wage rate has gone from $11.80 - $12.20 per hour (Employment NZ,

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