There is no direct mission statement associated solely with the Wizards. However, the Wizards are apart of a larger company called Monumental Sports and Entertainment. The company owns the Verizon Center, Washington Wizards, Washington Capitals, Washington Mystics, Eagle Bank Arena, Kettler Capitals Iceplex, and a new Arena Football franchise that will play games at the Verizon Center. On MSE’s website, the company lists seven values, which emphasizes the core purpose and focus of the company. The company’s core values are: providing first-class customer service and value for fans, championing a double-bottom line that engages, unifies and gives back to the community it serves on a daily basis, working tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans, measuring their performance with specific objectives and metrics and their analysis and decisions are data-driven. The fifth value of Monumental is prizing leadership, but also valuing teamwork, transparency, treating each other with respect, acting honestly and with integrity, and remaining humble. They innovate, are nimble and first to market. The company is not averse to risk. Lastly, the company has fun and is in the …show more content…
In my experience in interning at the company, I believe that they these values are applied positively. The company prides itself in serving their customers. At the end of the day, there is no business in sports without the fans. Thus, the company truly employs their value of being a first-class customer service organization. Additionally, the owner of the organization, Ted Leonsis, prides himself on being innovative in the field. As a result, the company constantly tries to apply technological advances to organization. For example, the Wizards are one of a couple NBA organizations that use virtual