The format that a writer uses can influence the reader’s viewpoint. Mohrmann’s speech is not only for medical professionals, but for anyone and everyone who has ever endured suffering or pain throughout their lifetime. Her speech is very beneficial because it challenges the modern notions of how a hospital should work. Doctors should be willing to cry with their patients, and nurses should be willing to listen, and share their stories. She states that, “The stories we must hear are sometimes overwhelmingly sad, but the attention is often the only way for healing to begin. If we wish to be agents of healing, we have to listen even if we also have to weep.” While Mohrmann’s speech is not aimed at a particular audience,
