Mobile Banking Case Study
Furthermore, (Berger, 2009) argues that the other shortfall with the current Bank-Focused Banking Model adapted by most of the commercial banks in Malawi in mobile phone banking is that, it does not allow customers to make cash deposits into their accounts. Customers are requested to visit their branches every time they want to make cash deposits, thereafter, they can make cash transfers to other bank account holders or Non-Bank account …show more content…
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