Mission Arlington/Mission Metroplex Case Study

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The Case and Research Methods
There are currently over 1.5 million nonprofit organizations in the United States (Foundation Center, 2015). This study focuses on the case of Mission Arlington/ Mission Metroplex, a local nonprofit that provides a multitude of spiritual and social services to the disadvantaged population of Arlington, Texas and the larger Dallas/ Ft. Worth region.
Mission Arlington, under the umbrella of Mission Metroplex, was founded August 1, 1986, by Executive Director Tillie Burgin and her family along with the help of the First Baptist Arlington Church in Arlington, Texas. The social services that Mission Arlington/Mission Metroplex provide continue to evolve over time based on identified needs within the community. The
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The mission statement for the organization is “Taking church to people”.
Mission Arlington/ Mission Metroplex receives over 97% of its funding from contributions, gifts, and non-government grants. The remaining percentages are combined with federated campaigns and government grants. In 2012, the nonprofit’s total revenue was $4, 793,175 with $17, 067,814 in net assets (Charity Navigator, 2015).
Fieldwork for this research consisted of personal in-depth interviews from current staff and former volunteers, previous volunteer experience, personal giving, data collection from field observations, and document analysis. Sampling in qualitative research “study’s research objectives and characteristics of the study population” and purposive sampling is “one of the most common sampling strategies, groups participants according to preselected criteria relevant to a particular research question” (Mack,
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The researcher initially gathered official documents and data regarding funding and accountability measures from the Internal Revenue Service, Charity Navigator, and Mission Arlington/ Mission Metroplex. Next, a series of in-depth interviews with staff and volunteers were conducted in order to gather pertinent facts on missions, goals, core values, and accountability processes. However, the research questions are geared primarily towards established facts gathered by evaluating official documents from government and oversight agencies.
As a former volunteer, the researcher has background information on the organizational framework of the case study organization. Therefore, there was a total of 8 one hour interviews with staff and volunteers. In-person observations and interviews were used to gauge the environment and assess annual goals, objectives, missions, program descriptions, and accountability processes to discover upward accountability impacts upon mission-based

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