The most important word in any individual's vocabulary is their name. When you master another person's name they are more likely to provide trust and respect. Being in the healthcare profession and more specifically dentistry, mastering your patients/ customers name will be able to ensure returning business. With the simple gesture of addressing an individual with their name, it can put the patient at ease for a procedure they were afraid of undergoing. The majority of patients will have very little dental knowledge and be able to judge the restoration. It would be uncommon for a patient to look into the mirror with a new restoration or procedure and comment “This was 4.0 work.” Most patients will gauge their experience based on the way they were treated during the procedure.
One my weaknesses is remembering names; often I rely on “sir,” “ma’am,” or cultural …show more content…
This is something I have tried to work on for many years but still have trouble with the issue. One method that has helped alleviate the misconception was with eye contact followed by a smile. It shows the individual you are engaged with what they are saying. These are all strategies I attempted to use with Mr. John Milton.
The first portion of this essay was written immediately after the behavioral science experience. This will help my personal growth by writing on how I think it went. The final portions of the essay will after the video/ feedback from the simulated patient. It will be a compare and contrast on how I perceived the interaction with how it really went through feedback from the patient and by using the video recording.
Mr. John Milton was an older man born in 1948. Before meeting him, I scanned through his medical history chart. No red flags immediately jumped out other than his chief complaint; lower jaw pain radiating from the right side and moving to the
One my weaknesses is remembering names; often I rely on “sir,” “ma’am,” or cultural …show more content…
This is something I have tried to work on for many years but still have trouble with the issue. One method that has helped alleviate the misconception was with eye contact followed by a smile. It shows the individual you are engaged with what they are saying. These are all strategies I attempted to use with Mr. John Milton.
The first portion of this essay was written immediately after the behavioral science experience. This will help my personal growth by writing on how I think it went. The final portions of the essay will after the video/ feedback from the simulated patient. It will be a compare and contrast on how I perceived the interaction with how it really went through feedback from the patient and by using the video recording.
Mr. John Milton was an older man born in 1948. Before meeting him, I scanned through his medical history chart. No red flags immediately jumped out other than his chief complaint; lower jaw pain radiating from the right side and moving to the