Mill Creek Campground Risk Management Plan

Facility/Enterprise Description:

This Risk Management Plan is being developed for the Mill Creek Campground. Located in Northern Michigan, the campground sits on just over two hundred acres of land. Its northern and eastern border is Lake Huron.

There are three main areas of the campground- Office, Store, and Outside. The Office contains nine phones and seven windows. Anyone interested in camping at the park is served by the office. Office employees work the windows and phones daily from May to October. The staff answered phone calls, emails, online reservations, and customer questions. They also make sales (tickets, wood, and ice) and handle guest complaints. Their main goal is to sell camping sites or cabins in a way that will give the