Middlefield Hospital Strategies and Recommendations Essay

984 Words Aug 15th, 2012 4 Pages
Middlefield Hospital Strategies and Recommendations

Middlefield Hospital is a 450-bed tertiary care facility in a major urban area in the Northeast. The hospital is an integrated health system that provides the full array of inpatient and outpatient services. The hospital enjoys a reputation for quality care in the area.

As the new CEO, I have learned that the hospital's employee turnover rate exceeds 20%, and there are over 100 nursing vacancies. I have also learned the following facts that may be impacting these workforce shortages:
A new hospital has recently opened in your market area that has produced competition for Middlefield Hospital.
Employee morale has deteriorated over the last 12 months.
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MFH has lost focus and neglected investing in its capital and human resources. The breakdown in maintain good internal communication and cooperation among different functional areas has open the door for completion to meet the wants and needs of its demographic population.

MFH’s 20% employee turnover rate directly reflects in its lack of attention to its most valuable resource of human capital which has resulted in the deterioration in employee morale over the past 12 months.

MFH’s lack of focus on the challenges in its community at the local university level has compounded its problem to continue to form the right alliance necessary for sustained growth through education and employment opportunities for its internal and external growth.

As the new Chief Executive Officer (CEO) of Middlefield Hospital and will form a committee to study ourselves and our competition in an effort to redefine the needs for health services in our commununity, identify resources to meet those needs, assist or advise in the creation of programs to meet the needs, and monitor and evaluate plan implementation. Upon recommendations from the committee I will
(1) Cancel services that are not profitable and meet our customers need.
(2) seek to expand our services to reach the school of nursing and

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