Microsoft Case Study
During the following years, Gates used his company's growing resources to displace competitors such as WordPerfect, and Lotus 1-2-3, among many others. It is alleged (although never explained in detail) that Gates instructed Microsoft programmers to include special code in one of the MS-DOS versions to make Lotus 1-2-3 produce errors, making it appear to the users as if Lotus's software was the …show more content…
The operating system was marketed in connection with a new hardware design, the PS/2, that was proprietary and secret to IBM. As the project progressed, Gates oversaw continuing friction with IBM over the system's design, hardware support, and user interface. Ultimately he came to believe that IBM wanted to marginalize Microsoft from having any input in OS/2's development. On May 16, 1991 Gates announced to Microsoft employees that the OS/2 partnership was over and Microsoft would henceforth focus its platform efforts on Windows and the NT kernel. In the ensuing years OS/2 fell to the side and Windows became the favored PC platform.
Some years later, Microsoft's Internet Explorer web browser displaced Netscape's Navigator, in a turn of events that many attributed to Microsoft's inclusion of Internet Explorer in Windows at no extra charge. An opposing view is that the inclusion in Windows was less important in Internet Explorer's adoption than Microsoft's improvement of the browser's features to a level comparable with