The main challenge of this group situation is that there was a sudden rise of conflict among members at the beginning to mid phase of the project. This resulted the possible development of groupthink (Janis, 2008). As a leader in this situation, I would firstly feel lousy and disappointed in myself that I didn’t take note of group’s division and how the meeting could be more inclusive of everyone’s opinion (Chadha, 2016).
However, at that point, I would also probably feel confused but yet curious as to why it was suddenly voiced out, hence thought that I should facilitate to explicit the thoughts and feelings of each member to better understand as well. At the same time, also feeling glad that the conflict surfaces which would allow the group …show more content…
I’ll start by clarifying with Suzy and Cindy on their thoughts, making it explicit, and check with the rest of the group to find out if they feel the same way. Then, to also hear from Roy and Tom on their thoughts and lastly, the thoughts and opinion of the fifth member if he has not spoken, to understand if his thoughts and opinion. To the above, I would apply the skill of questioning, probing and requesting of information as well as involvement of group members.
Thirdly, resolve conflict and prevention future conflicts. With the conflict being made explicit and understood among members, then prevention for future reoccurrence would be necessary. One way of doing so would be to imply group rules for participation and the rules is to be developed by the group for themselves and documented in an agreement.
The agreement, would be a good opportunity for the group to set the tone for building a positive group dynamics through the agreed communication and interaction pattern, extend of social integration and influence, direction of group culture and finally, increasing the group
However, at that point, I would also probably feel confused but yet curious as to why it was suddenly voiced out, hence thought that I should facilitate to explicit the thoughts and feelings of each member to better understand as well. At the same time, also feeling glad that the conflict surfaces which would allow the group …show more content…
I’ll start by clarifying with Suzy and Cindy on their thoughts, making it explicit, and check with the rest of the group to find out if they feel the same way. Then, to also hear from Roy and Tom on their thoughts and lastly, the thoughts and opinion of the fifth member if he has not spoken, to understand if his thoughts and opinion. To the above, I would apply the skill of questioning, probing and requesting of information as well as involvement of group members.
Thirdly, resolve conflict and prevention future conflicts. With the conflict being made explicit and understood among members, then prevention for future reoccurrence would be necessary. One way of doing so would be to imply group rules for participation and the rules is to be developed by the group for themselves and documented in an agreement.
The agreement, would be a good opportunity for the group to set the tone for building a positive group dynamics through the agreed communication and interaction pattern, extend of social integration and influence, direction of group culture and finally, increasing the group