Metro Minds Case Study

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workplace.
Introduction
I work for Metro Minds, a TETA (Transport Education Training Authority) accredited training provider based in Glen Marais, Kempton Park. The institution is a medium-sized company, with a workforce of 27 employees over four branches. Because Metro Minds is not a “large” entity, there is plenty of room for innovation and transformation. Unlike a large business, staff members are able to propose ideas that they feel may have a positive impact on the growth of the business. The three skills that I feel require development work very well with the current structure of the company, and if nurtured, can prove beneficial to Metro Minds and to my own personal growth as an individual.
These skills are:
• Risk Taking
• Patience
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Risk-taking is bound to probability and is dependent on chance/possibilities. Any good risk-taker knows that to be a good risk-taker, you need to take calculated risks. Taking calculated risks requires a clear understanding of the situation; you need to scrutinise the situation, do your research and reflect on all possible outcomes.
Step 2 of the “4 Steps to Taking Calculated Risks That Move Your Business Forward,” indicates the importance of fully examining what may seem like an opportunity to you, as well as the need to gather as much information as possible before taking a risk (Mitchell, 2017).
It is important to note that there are advantages to risk-taking, especially in the workplace, these advantages apply to both the individual and the organisation. The freedom to take risks allows employees to be more creative in their work duties, it will help them find their desired position within the company, and encourage them to reach for their goals. Risk-taking in the workplace will provide opportunity for self-discovery and self-development.
Figure 1
(Deloitte,
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University of California (UCLA) professor, Albert Mehrabian, identified patience as the “tendency to be deliberate, steadfast, restrained and able to endure difficulties” (Mehrabian, A. 2017).
Patience is key in the workplace, if you have an idea of where you desire to be within your organisation of employment – you may have to endure patience in order to land the position. Patience may simply be having to wait on suppliers to deliver stock on time. Building long lasting, mutually beneficial relationships with suppliers and stakeholder requires trust, trust which is time bound and demands

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