I was recently selected by my supervisor to act as a mentor for the new hire class. I would be responsible in guiding the new hires during their first days taking calls in the customer service center. I decided to accept the position because I knew that doing so would be a stepping-stone for my advancement within the company. After completing my assignment period, I learned that I thoroughly enjoyed being an instructor to the new hires, even though it was for only a short period of time. During my assignment I also had the opportunity to collaborate with the other mentors about training techniques and areas of opportunity. In doing so, I also learned that I work best in groups where the other members are knowledgeable, honest, and willing to
