McDonalds Case Study
“Employee engagement is a workplace approach resulting in the right conditions for all members of the organization to give their best each day, committed to their organizations’ goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. Employee engagement is based on trust, integrity, two-way commitment and communication between the organization and its members("Engage for Success," n.d.).”
The McResources Line is intended to offer practical solutions to numerous of life’s problems and challenges. According to their website, the McResourse line is strictly for employees and their immediate family members. The website states; They can assist with numerous of life’s …show more content…
There is no mention on McDonald’s behalf that they were investigating the organization to develop a more comprehensive program to enable these workers to better address the calls that come in from their employees. Furthermore, if the calls are free and confidential, how did the labor advocacy group, Low Pay is Not OK, get an edited copy of the taped phone call? These two issues cause a trust issue within the corporate confines of McDonald's.
In the complaint of Ms. Salgado, McDonald's response began with; the video is not an accurate portrayal of the resource line as this is obviously edited. Which doesn’t have an impact on the issue at hand and saying it doesn’t help build trust with the employee. Throughout the entire press release, there was no mention of an apology from McDonald's on how the matter was handled and if there were other options for other resources to help the employee. It was nonemotional and corporate like, with little regard to the employee’s well being and absolutely no …show more content…
While McDonald’s respects the right for employee’s to voice their opinions, and employees are welcome to protest. I believe they truly missed the boat here. There are some advantages to not having a union beginning by not having to pay union dues, which can cost you hundreds of dollars per year. Additionally, you get to speak for yourself and decide if you want to fight an issue or a problem without the union advising you if you have the right. Unions can call you out on strike; you cannot be fired, however, you can be replaced permanently by your employer. Unions can trade things you want for things they want, which are no value to you ("1-888-no-union.com,"
“Employee engagement is a workplace approach resulting in the right conditions for all members of the organization to give their best each day, committed to their organizations’ goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. Employee engagement is based on trust, integrity, two-way commitment and communication between the organization and its members("Engage for Success," n.d.).”
The McResources Line is intended to offer practical solutions to numerous of life’s problems and challenges. According to their website, the McResourse line is strictly for employees and their immediate family members. The website states; They can assist with numerous of life’s …show more content…
There is no mention on McDonald’s behalf that they were investigating the organization to develop a more comprehensive program to enable these workers to better address the calls that come in from their employees. Furthermore, if the calls are free and confidential, how did the labor advocacy group, Low Pay is Not OK, get an edited copy of the taped phone call? These two issues cause a trust issue within the corporate confines of McDonald's.
In the complaint of Ms. Salgado, McDonald's response began with; the video is not an accurate portrayal of the resource line as this is obviously edited. Which doesn’t have an impact on the issue at hand and saying it doesn’t help build trust with the employee. Throughout the entire press release, there was no mention of an apology from McDonald's on how the matter was handled and if there were other options for other resources to help the employee. It was nonemotional and corporate like, with little regard to the employee’s well being and absolutely no …show more content…
While McDonald’s respects the right for employee’s to voice their opinions, and employees are welcome to protest. I believe they truly missed the boat here. There are some advantages to not having a union beginning by not having to pay union dues, which can cost you hundreds of dollars per year. Additionally, you get to speak for yourself and decide if you want to fight an issue or a problem without the union advising you if you have the right. Unions can call you out on strike; you cannot be fired, however, you can be replaced permanently by your employer. Unions can trade things you want for things they want, which are no value to you ("1-888-no-union.com,"