Mcdonalds Restaurant Case Study

Improved Essays
Question 4
The organisational structure in a business is vital. Survival of the organisation leans on the ability of people to accomplish tasks and this requires carrying out certain duties. Therefore, it is very important that an organisational structure indicate how people and other resources are grouped in an organisation to achieve the organisational goals sand that management matches the organisational structure to accommodate the particular needs of the company. For example, McDonald`s restaurant. It contains of a general manager on the top and followed by a restaurant manager. The restaurant manager is followed by 1st Assistant manager and shift running manager on the other side. The 1st assistant manager will deal with 2nd assistant
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New employees try to avoid communicate with the manager because of his status.
• POWER: Power becomes barrier in motivation and control. An organization uses communication to motivate the employees. When we communicate, there is often some element of power or control being exercised by one person or the other, or by both. If power is too much used then the communication is frustrating.
• MIXED MESSAGES: It becomes a crisis in communication when nonverbal communication not matches with verbal message. UKEssays. (2017).
In addition, the group of researches established that in this particular McDonalds restaurant the most common communication barriers is evident as listed below;

• Perceptual Barriers: The most common problem faced these days is that of the difference in opinion between two people. The varied perceptions of every individual give rise to a need for effective communication. (Zaineb, 2017)
• Emotional Barriers: Another main barrier is the fear and mistrust that form the roots of our emotional barrier which stop us from communicating effectively with our co-workers. (Zaineb,
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In today’s global scenario, the greatest compliment we can pay to another person is by speaking and effectively communicating to them in their local language. We need to understand that the native language of employees can be different from anyone else’s. (Zaineb, 2017)
• Cultural Barriers: The world is made up of diverse cultures. A cultural barrier arises when two individuals in an organization belong to different religions, states or countries. (Zaineb, 2017)
• Physical Barriers: Research shows that one of the key factors in building strong and integrated teams is proximity. Most offices have closed doors and cabins for those at higher levels of the organizational ladder while the large working areas are physically placed far apart. This kind of barrier forbids team members from effective interaction with each another. (Zaineb, 2017)

The only way one can improve effective organizational communication is by changing one’s thoughts and feelings with one’s colleague. In this way, we don’t just break down communication barriers, but also build relationships that work successfully for

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