1. Drawing on equity theory, outline the reasons why some employees might feel that the seniority policy might be considered unfair and why other employees might be interested in maintaining this policy. How would you advise Mr. Klein to adjust his seniority policy to maintain equity?
Due to dispute and certain circumstances occurring in the workplace, some employees find this seniority policy as unacceptable and unfair as a result of Maude’s poor work behaviour. Looking back on equity theory, inequity tension is clearly evident in this type of situation as everyone feels as though they are under-rewarded. This means that the employees believe that their outcomes/input ration is lower than the comparison other’s ratio.1 This is revealed when Maude is described as inefficient when doing a certain task due to her inconsistent routinely work performance. Additionally, her tendency to volunteer to hand-carry medication to the floors to take “smoke breaks”, calling in sick multiply times and occasionally two days in succession when really she is healthy, and falling behind in filling her assigned carts, clearly shows that she is not qualified to take the position of intravenous medication (IV) technician. Nevertheless, Mr. Klein insists they “stick with the seniority policy”, when they are other qualified candidates at hand for the position. Consequently, employees feel as though they are under-rewarded since they put more inputs into their work performance than Maude does. However, even though others may find this as unfair and …show more content…
Identify the personality variables that you think are important for the job of pharmacy technician, noting which personality variable levels should be higher or lower. With this knowledge, and based on the information presented in the case, identify where Natalie and Maude fall with respect to their levels of personality variables. How can the expression of their personality be managed to lead to better job performance (be
Due to dispute and certain circumstances occurring in the workplace, some employees find this seniority policy as unacceptable and unfair as a result of Maude’s poor work behaviour. Looking back on equity theory, inequity tension is clearly evident in this type of situation as everyone feels as though they are under-rewarded. This means that the employees believe that their outcomes/input ration is lower than the comparison other’s ratio.1 This is revealed when Maude is described as inefficient when doing a certain task due to her inconsistent routinely work performance. Additionally, her tendency to volunteer to hand-carry medication to the floors to take “smoke breaks”, calling in sick multiply times and occasionally two days in succession when really she is healthy, and falling behind in filling her assigned carts, clearly shows that she is not qualified to take the position of intravenous medication (IV) technician. Nevertheless, Mr. Klein insists they “stick with the seniority policy”, when they are other qualified candidates at hand for the position. Consequently, employees feel as though they are under-rewarded since they put more inputs into their work performance than Maude does. However, even though others may find this as unfair and …show more content…
Identify the personality variables that you think are important for the job of pharmacy technician, noting which personality variable levels should be higher or lower. With this knowledge, and based on the information presented in the case, identify where Natalie and Maude fall with respect to their levels of personality variables. How can the expression of their personality be managed to lead to better job performance (be