In Maslach and Jackson’s burnout model, burnout is said to occur when an individual experiences feelings of exhaustion, unresponsiveness and diminished functioning (Maslach & Jackson 1981, 1993). It is an on-going process whereby involving stresses of working closely with individuals requiring support or guidance, excessive job and personal demands and continuous stress, result in various symptoms which is harmful to one’s professional field as well as individual functioning. Moreover, it is described as a feeling of being emotionally overextended and fatigued by one's work. Burnout is characterised by three main components: the lessening of emotional reserves also known as emotional exhaustion domain, the negative and sceptical feelings towards
