A Leadership Challenge
Mary Herzen was the newly hired supervisor in the Patient Services Department at Northside Hospital. Internal employees had also applied for the position and were turned down because they were not strong enough. One Mary’s first day her boss, Chris, informed her that Juanita may be a problem because she was one who was turned down for the position. Mary was left to handle this situation alone.
Chris should have informed Mary about the internal applicants before offering her the job. Chris knew that there was conflict before he hired, and in order to best serve Mary in her new job, a truthful description of any situation, good or difficult, would give Mary an understanding of the employees and how to work best with
Mary Herzen was the newly hired supervisor in the Patient Services Department at Northside Hospital. Internal employees had also applied for the position and were turned down because they were not strong enough. One Mary’s first day her boss, Chris, informed her that Juanita may be a problem because she was one who was turned down for the position. Mary was left to handle this situation alone.
Chris should have informed Mary about the internal applicants before offering her the job. Chris knew that there was conflict before he hired, and in order to best serve Mary in her new job, a truthful description of any situation, good or difficult, would give Mary an understanding of the employees and how to work best with