Marvin Schoenberg Case Summary

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I am not sure if you can help me with this issue. I have member Marvin Schoenberg 88390594, filed a complaint because of the way the letters to the subscribers are worded in New York about coverage ending. Member feels like the letters are being misinterpreted. Member would like someone to call him regarding this issue. I will also reach out to the Customer Service department to have them reach out to this member as well. If you can not assist me with this matter, can you please guide me in the right direction if possible.

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