Marks & Spencer Operations Management Essay

3194 Words Sep 4th, 2013 13 Pages

Module Code | MG2135 | Module Title | Operations Management | Module leader | Emel Aktas |

Student ID numberStudent name | 1140255 |

I understand that the School does not tolerate plagiarism. Plagiarism is the knowing or reckless presentation of another person’s thoughts, writings, inventions, as one’s own. It includes the incorporation of another person’s work from published or unpublished sources, without indicating that the material is derived from those sources. It includes the use of material obtained from the internet. (Senate Regulations 6.46)I confirm that I adhere to the School’s Policy on plagiarism. |

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It has the capacity to process and ship up to a million products per week to customers’ homes and M&S stores across the country (Marks and Spencer, 2013).

Store Layout:
M&S has revamped its visual merchandising and window displays to do a better job of showcasing its products. The different fashion brand such as Per Una, Autograph, Indigo, Classic, North Coast, Blue Harbour, Cellezione and its core M&S Man and Woman will have dedicated ‘shop in shop’ area so that the in-store environment communicates each brand’s distinctive values. In the food department, M&S has refreshed the shelving with wood effect shelf edges to look less like a supermarket and more like a specialist (Baker, 2011). M&S store is therefore a mix of functional and fixed position layout type where general merchandise and food department operates in a functional layout type and the restaurant being the fixed position layout type.

M&S understands the growing importance and contribution of strong IT function to operate efficiently in the multi channel world. The role of technology is changing at M&S and as a result changing the company itself. Marks & Spencer rolls out ePLUM Enterprise Scale Manager from Invatron Systems Corp. to 37 of its European stores to centrally manage its in-store deli and bakery department scales. ePLUM Enterprise Scale Manager is a multi- vendor,

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