Hector Attribution Theory

I am employed as the Marketing and Public Relations Coordinator at The UPS Store in Bowie, MD. A part of my job is to assist in Human Relations task. Keron D. Hector and Richard Nunez Jr are both employed at The UPS Store in Bowie Maryland. Hector is the owner and manger of the store. Richard is the Assistant manger. Richard was recently promoted from Print Specialist to Assistant Manger. Both individuals speak to me when they have issues. In the last months since Richard has be promoted he has been lacking in motivation and work ethic. Richard shows up for work late and he is not getting important tasks done for clients. Hector observes Richard’s behavior and thinks that Richard has become lazy. Hector attributes Richard’s behavior to the fact that …show more content…
We attribute others behaviors to certain causes and we do so by observing others actions. To gain understanding we analyze the causes of an action or behavior (Galvin, 2011, pg.111). Hector believes that Richard is late to work because Richard he is an Assistant Manger and feels he can “make his own hours”. Hector attributes Richard being promoted as the cause of Richard being late. This shows us how Hector is trying to make sense Richard’s actions. According to Fized, the attributions that we make can be internal or external (Malle). These sources of behaviors are called Casual Lioci (Galvin, 2011, pg.111). Internal attributions are dispositional, meaning that the person is acting in a certain way because of personal factors such mood, character or personality (Malle). External attributions are situational, which means that the person is acting in a certain way because of the situation. Hector attributes internal factors for Richard’s behavior. Even though this may not be reality, it’s easy for an individual to attribute internal factors to another individual’s behaviors instead of our own. (Braithwaite & Manusov, 2008,