Since to today technology has play a very crucial roles for businesses, it is very important for Manco Abbott to have it’s community managers who can represent organization’s value and mission and not to say something that can harm Manco
Abbott’s reputation. Thus, there are several recommendations that we can help community managers and their assistants aware of social media issue and respond in appropriate ways.
Manco Abbott should create a social media service strategy:
Set organization policies, procedures, and goal for community managers and their assistants:
Community managers and their assistants have to stay engage with their tenants and response to their issues on timely manner.
Community managers