Hello James! I really enjoyed reading your post and liked the way you have systematically summarized the article about managing emotions in medical school. I found this article a very interesting read, mainly because it gives us an insight to the way things work in a medical school and the hardships medical students go through in their course of study. Moreover, your example of dramaturgy in professions involving customer service is very relatable for me, since I also come from a profession that demands to place your customer/client first, at least in the front region to remain in face. I feel it is very natural for people in such professions to vent with their co-workers in the back region and laugh it off. In this regard I completely agree
