In Bruce McEwan article, Organizational development: Begin with a healthy infrastructure, he addresses the fact that, “Organizational Development has been a staple in guiding organizational change for many decades (McEwan, 2015, pp. 4).” Many organizations are aware of Organization Development and are reaching out to them for assistance. One such organization, APS Software, has requested the help of an OD consultant to assist with implementation of changes in its Human Resource department. The Vice President of the human resource department has changed the model from a functional to a full client management service model. This entails a new focus on teamwork and the adoption of a new structure, which the vice president feels will increase productivity. In addition, it will also improve the internal client manager and internal customers’ when it comes to recruiting and filling new positions. The reconstruction will have one person as a contact or go to person instead of having several people. Hence, the human resource department will run smoother and the strategic aspects of the department will …show more content…
The vice president of APS devise the new management service model to replace the functional model. By doing this she expects there will be improvement in the internal client manager and internal customers, more teamwork, qualified candidates presented in a timely manner so internal clients will be happy. However, in the reconstruction process the vice president had to cut some positions and the staff is not fully aware of the changes in which she wishes to implement quickly. Perhaps she should have contacted an OD when she was constructing the model. The OD could have gathered data to assist her in the reconstruction, survey employees, examine options, and devise interventions to assist a smooth transition into the change process. Yes, the OD can assist with the team development process by using stages of team development such as; forming, storming, norming, performing, and adjourning. As the OD uses these stages he will improve work group effectiveness, maintain relationships as a whole with the organization. OD can also ask questions to make the client view things differently and may even come up with other