Management Information Systems, 12e (Laudon) Chapter 1 Information Systems in Global Business Today

4729 Words Dec 20th, 2012 19 Pages
1) Internet advertising is growing at approximately 10 percent a year. Answer: TRUE Diff: 3 Page Ref: 6
AACSB: Reflective Thinking
CASE: Content
Objective: 1.1

2) Developing a new product, fulfilling an order, and hiring a new employee are examples of business processes. Answer: TRUE Diff: 1 Page Ref: 11
AACSB: Reflective Thinking
CASE: Content
Objective: 1.3

3) A fully digital firm produces only digital goods or services. Answer: FALSE Diff: 2 Page Ref: 11
AACSB: Reflective Thinking
CASE: Content
Objective: 1.1

4) A business model describes how a company produces, delivers, and sells a product or service to create wealth. Answer: TRUE Diff: 1 Page Ref: 13
AACSB: Reflective Thinking
CASE: Content
…show more content…
B) improved decision making.
C) improved efficiency.
D) customer and supplier intimacy.
Answer: B
Diff: 2 Page Ref: 14
AACSB: Use of IT
CASE: Analysis
Objective: 1.2

26) The move of retail banking to use ATMs after Citibank unveiled its first ATMs illustrates the use of information systems to achieve which business objective? A) improved efficiency B) customer and supplier intimacy
C) survival
D) competitive advantage
Answer: C
Diff: 2 Page Ref: 14
AACSB: Use of IT
CASE: Analysis
Objective: 1.2
27) Which of the following objectives best describes the business strategy behind the development of smart grid initiatives by power companies, as discussed in the chapter case? A) operational excellence B) new products and services
C) competitive advantage
D) customer support
Answer: A
Diff: 2 Page Ref: 36-37
AACSB: Analytic Skills
CASE: Analysis
Objective: 1.2

28) The three activities in an information system that produce the information organizations use to control operations are A) information retrieval, research, and analysis. B) input, output, and feedback.
C) input, processing, and output.
D) data analysis,

Related Documents