Measurement is often the most debated topic by scholars when discussing effectiveness in both leadership and organizations. Clear understanding of what defines effectiveness paves the way for a conceptualized understanding of the elements needed for performance measurement. According to Davis and Pelt, “Effectiveness refers to the resource-getting ability of an organization” (2002). In terms of leadership, effectiveness is often measured by productivity data, which provides concrete information to gauge success (Howell and Costley, 2006). Effectiveness focuses on measurement of growth, along with assessing the absolute level of input and outcome without regard to financial costs (Ostroff and Schmitt, 1993).
What Is Efficiency? Coupled with effectiveness, efficiency adds a secondary element that proves a necessary to positive organizational operational performance. Efficiency adds the element of finance into the success mix and complements effectiveness, remaining paramount to achieving desired goals. “Trying to cut costs in a war, for example, is useless …show more content…
Policing has evolved over time to devoting a large part of police services to social work and other community services that do not center around crime fighting, but remains a key part to evaluating effectiveness of police services. Police interactions with citizens that appear impersonal and procedural lead to the authoritarian stigma that follows police agencies which has the propensity to lead to community dissatisfaction (Jobson and Schneck, 1982). Reversing this stereotype is difficult especially if the perception is entrenched in the public opinion. As stated by Jobson and Schneck, “Today, police organizations are more concerned with “humanizing” their contacts with the community and emphasize bringing police behavior into a more harmonious interaction with the public” (1982,
What Is Efficiency? Coupled with effectiveness, efficiency adds a secondary element that proves a necessary to positive organizational operational performance. Efficiency adds the element of finance into the success mix and complements effectiveness, remaining paramount to achieving desired goals. “Trying to cut costs in a war, for example, is useless …show more content…
Policing has evolved over time to devoting a large part of police services to social work and other community services that do not center around crime fighting, but remains a key part to evaluating effectiveness of police services. Police interactions with citizens that appear impersonal and procedural lead to the authoritarian stigma that follows police agencies which has the propensity to lead to community dissatisfaction (Jobson and Schneck, 1982). Reversing this stereotype is difficult especially if the perception is entrenched in the public opinion. As stated by Jobson and Schneck, “Today, police organizations are more concerned with “humanizing” their contacts with the community and emphasize bringing police behavior into a more harmonious interaction with the public” (1982,